bajji Terms and Conditions

1 General Provisions

These Terms and Conditions ("Terms") form a legally binding agreement between bajji ("Platform", "we", "us") and any person who uses bajji's services ("User", "you"). By accessing or using bajji's services through the bajji website, mobile platform, or any other channel, you are considered to have agreed to these Terms.

bajji is an online gaming platform that offers live casino, slots, cricket betting, and other gaming services. These Terms may be available in both English and Bengali; in the event of any conflict, the Bengali version shall apply.

If you disagree with any part of these Terms, please stop using bajji's services and contact our support team to close your account.

2 Eligibility and Age Requirement

To use bajji's services, you must meet the following conditions:

• You must be 21 years of age or older. This platform operates for users aged 21 and above only.
• You must be located in a jurisdiction where online gaming activities are permitted under applicable law.
• You must have a valid and active bank account or mobile financial service (bKash, Nagad, Rocket, or Upay).
• You may operate only one account on bajji.
• Using bajji on behalf of or for the benefit of minors is strictly prohibited.

bajji may request identity documents for age verification at any time. If it is established that a user is under 21 years of age, the relevant account will be closed immediately and all transactions will be considered void.

3 Account Registration and Verification

3.1 Registration Process

To create an account on bajji, you must provide accurate and complete personal information. bajji reserves the right to close any account where information provided at registration is found to be false or misleading.

3.2 Account Security

It is your responsibility to keep your account password and login details confidential. Providing or selling access to your account to a third party is strictly prohibited. If you notice any unauthorized access, notify our support team immediately.

3.3 KYC Verification

bajji follows a "Know Your Customer" (KYC) policy. Before processing withdrawal requests or for transactions above a certain amount, bajji may request the following documents:

• A photo of your National ID (NID) or passport.
• Proof of address (utility bill or bank statement).
• Proof of ownership of the payment method.

Verification is aimed to be completed within 72 hours of document submission. Withdrawals may be on hold while verification is pending.

4 Deposits and Withdrawals

4.1 Deposits

bajji accepts deposits via bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳100 (for each method). Successfully deposited funds are generally reflected in the account within a few minutes.

• Minimum deposit: ৳100 (all methods).
• Supported methods: bKash, Nagad, Rocket, Upay.
• bajji does not charge any additional fees for deposits (however, the payment provider's own charges may apply).

4.2 Withdrawals

Withdrawal requests are processed according to Bangladesh Standard Time (BST, UTC+6). Typical withdrawal processing time is 10–45 minutes.

• Minimum withdrawal: ৳1,000.
• Withdrawal methods: bKash, Nagad, Rocket, Upay.
• Withdrawal processing time: 10–45 minutes.
• Withdrawals can only be made via the same method used to make the deposit.

4.3 Cancellations and Rejections

bajji reserves the right to reject or suspend withdrawals in the following situations: incomplete KYC verification; bonus wagering requirements not met; suspected suspicious activity or fraud; use of multiple accounts.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳20,000. For example, depositing ৳1,000 will earn a ৳2,000 bonus.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 25x. This means that to withdraw bonus funds, you must place total bets equal to (bonus amount × 25).

• Wagering requirement: 25x (on the bonus amount).
• Not all games may contribute equally toward meeting wagering requirements.
• Maximum bet limits may apply on certain games.
• Bonus funds generally expire after 30 days.

5.3 Other Promotions

bajji regularly offers various promotional deals. Each promotion has its own terms and conditions, which are stated on the offer page. bajji reserves the right to change, suspend, or cancel any promotion.

5.4 Bonus Abuse

Bonus abuse is strictly prohibited. Attempting to claim bonuses by exploiting system vulnerabilities or through multiple accounts will result in the bonus being forfeited and the account may be closed.

6 Gaming Rules

6.1 General Gaming Rules

All gaming activities on bajji are governed by the applicable game provider's rules and bajji's own regulations. Game outcomes are determined by an independent Random Number Generator (RNG) that is regularly tested.

6.2 Technical Errors

If a game outcome becomes uncertain due to a technical error or disconnection, bajji reserves the right to cancel the relevant round and refund the bet amount.

6.3 Betting Limits

Each game or market may have minimum and maximum bet limits. Higher limits may apply for VIP members. bajji reserves the right to change betting limits at any time.

6.4 Live Casino

When participating in live casino games, please follow the dealer's instructions and the game rules carefully. Games may be delayed due to technical issues in the online environment.

7 Prohibited Activities

The following activities are strictly prohibited on bajji and may result in account closure and forfeiture of funds:

• Creating multiple accounts under the same person's name.
• Creating or operating an account using another person's identity.
• Using bajji for money laundering or illegal activities.
• Attempting to hack the platform's code, software, or systems.
• Using automated bots or software to play games.
• Exploiting the system through collaborative betting or arbitrage strategies.
• Intimidating, threatening, or harassing other users.
• Claiming bonuses or rewards by providing false information.
• Operating an account on behalf of a minor.

bajji uses advanced technology to detect such activities and reserves the right to notify relevant authorities if necessary.

8 Account Suspension and Closure

8.1 Closure by bajji

bajji may suspend or permanently close an account without prior notice in the following situations:

• Breach of these Terms.
• Suspicion of fraud or illegal activity.
• Failure to complete KYC verification.
• A self-exclusion request under the responsible gaming policy.

8.2 Closure by the User

You may close your account at any time. It is advised to withdraw any remaining balance before closing the account. To request account closure, contact the support team directly via live chat or email.

9 Responsible Gaming

bajji places the highest importance on responsible gaming. We believe that gaming is for entertainment, not dependency.

• Users can set their own deposit limits, betting limits, or session time limits.
• Temporary or permanent self-exclusion can be chosen.
• Seeking professional help for gaming addiction is recommended.

For detailed information on responsible gaming, please read our Responsible Gaming page.

10 Privacy and Data Protection

bajji takes the protection of your personal information very seriously. We use SSL encryption to keep all your data and financial transactions secure.

bajji never sells your personal information to third parties. However, limited information may be shared with trusted partners to operate the service. To learn more, read our Privacy Policy.

11 Intellectual Property and Ownership Rights

All content on the bajji platform — logos, designs, graphics, software, text, and other materials — is protected under patents, trademarks, copyrights, or other intellectual property rights belonging to bajji or its affiliates.

Users are prohibited from copying, redistributing, selling, or using bajji's assets for any commercial purpose. Using any content without bajji's written permission will be considered a violation of intellectual property law.

12 Limitation of Liability

To the maximum extent permitted by applicable law, bajji will not be liable for:

• Loss caused by internet disconnection or technical failure.
• Delays or failures caused by third-party payment providers.
• Service disruptions caused by unforeseen circumstances or force majeure events.
• Loss resulting from the user's own negligence or provision of incorrect information.

bajji operates as a safe and reliable platform and always strives to ensure the best possible experience for its users.

13 Dispute Resolution

For any dispute or complaint, please contact us directly first via our 24/7 live chat support or by email. We aim to respond to all complaints within 72 hours.

13.1 Complaint Process

To submit a complaint, please provide the following information: account username; a detailed description of the issue; the relevant date and time (BST); any relevant screenshots or evidence.

13.2 Final Decision

After reviewing all relevant information, bajji will communicate its final decision. bajji's decision shall be considered final and binding, unless otherwise determined by applicable law.

14 Changes to Terms

bajji reserves the right to modify these terms and conditions at any time. For significant changes, notice will be given via the registered email or on the platform. Continued use of bajji after the amended terms take effect will be considered your acceptance of the new terms.

The most up-to-date terms and conditions will always be available on this page. It is recommended that you visit this page regularly.

15 Contact

For any questions or comments regarding these terms and conditions, please get in touch with us:

• 24/7 Live Chat — support is available in Bengali.
• Email: [email protected]

Our support team is always ready to assist you and strives to respond in the shortest possible time.