bajji Privacy Policy
This document explains in detail what policies bajji follows when collecting, storing, and using your personal information on the platform, and how committed we are to protecting your privacy.
1. Introduction and Purpose
bajji ("we", "our", or "platform") provides a safe and reliable online gaming service for players in Bangladesh. We believe that every user's privacy is a fundamental right. The goal of this privacy policy is to inform you with complete transparency about how bajji collects your personal information, what purposes it is used for, how long it is retained, and when it may be shared with third parties.
Please read this policy carefully before you start using bajji's services. If you disagree with any part of this policy, please refrain from using bajji's services. This policy may be updated from time to time, and every change will be published on this page.
2. What Information We Collect
bajji collects the following types of information to improve your service experience and ensure secure transactions:
2.1 Information You Provide Directly
When you create an account on bajji or use our services, you voluntarily provide the following information:
- Full name and date of birth (for age verification)
- Email address and contact details
- National ID or passport number (for identity verification)
- Address and residence details
- Payment information (bKash, Nagad, Rocket, Upay account numbers)
- Your preferences and gaming history
2.2 Automatically Collected Information
When you use the bajji platform, our systems automatically collect certain technical information:
- IP address and device identification information
- Browser type and operating system
- Date, time, and duration of site visits
- Log of which pages were visited
- Data collected through cookies and similar tracking technologies
2.3 Information Received from Third Parties
For the purposes of identity verification and fraud prevention, we may receive a limited amount of information from approved third-party service providers.
3. Purposes of Using Your Information
bajji uses your personal information only for the following legitimate purposes:
- Creating, managing, and securing your account
- Processing deposit and withdrawal transactions and ensuring financial security
- Age verification (confirming 21+) and identity verification
- Implementing responsible gaming policies
- Detecting and preventing fraud, money laundering, and illegal activities
- Communicating with you regarding service matters
- Diagnosing and resolving technical issues on the platform
- Analyzing user experience and improving service quality
- Meeting applicable legal and regulatory obligations
4. Sharing and Disclosure of Information
bajji may share your personal information with third parties only in very limited circumstances and under strict conditions:
4.1 Service Provider Partners
We work with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure management. These partners receive only the information necessary to provide their specific services and are bound by confidentiality agreements with us.
4.2 Legal Obligations
bajji may be required to disclose your information pursuant to a court order, direction from a government authority, or applicable law. In such cases, we always operate within the limits of applicable law.
4.3 Fraud Prevention
To detect and prevent fraudulent activity, bajji may share relevant information with authorized security services. This is done solely in the interest of protecting your account and finances.
4.4 Business Changes
In the event of a company merger, acquisition, or asset transfer, user information may be transferred. In such situations, we will notify you in advance.
5. Data Protection and Security
bajji uses industry-standard security technologies and practices to protect your information. Our security framework includes:
- SSL/TLS encryption — all data transfers are secured
- Your payment information is stored in encrypted form
- Regular security audits and risk assessments
- System for detecting unauthorized access to accounts
- Strict data access controls for staff
- Data breach response plan
6. Cookie Policy
The bajji website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve your browsing experience.
6.1 Essential Cookies
These are required for the platform's core functionality — such as maintaining login sessions, security verification, and form protection. Without these cookies, bajji cannot function properly.
6.2 Functionality Cookies
These cookies are used to remember your language preferences, gaming settings, and other personalization information. They make each of your visits more convenient.
6.3 Analytics Cookies
We use analytics cookies to understand which pages are visited most and how users are using the platform. This information is used to improve service quality.
You can disable non-essential cookies from your browser settings, but doing so may cause some of bajji's convenient features to stop working.
7. Data Retention Period
bajji retains your personal information only for as long as necessary. In determining the retention period, we consider the following:
- All account information is retained while your account is active
- Financial transaction records may be retained for 5 to 7 years after account closure, in accordance with applicable law
- Information related to fraud investigations or legal claims is retained for as long as necessary
- After you withdraw your consent for marketing communications, no further communications are sent
After the specified period, information is securely deleted or anonymized.
8. Your Rights
As a bajji user, you have the following rights over your own personal information:
8.1 Right of Access
You may request to know what information we hold about you. We will provide you with a copy of the information within a reasonable time.
8.2 Right to Rectification
If any of the information we hold about you is incorrect, you may request that it be corrected. Information can be updated through your account settings or through the support team.
8.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained to meet legal obligations.
8.4 Right to Object to Processing
You may object at any time to the use of your information for marketing purposes and withdraw your consent.
9. Privacy of Minors
bajji is strictly not intended for anyone under the age of 21. We do not knowingly collect information from anyone under the age of 21. If we discover that a minor has created an account, that account will be closed immediately and the associated information will be deleted.
If you believe that a minor has created an account on bajji, please notify our support team immediately.
10. International Data Transfers
bajji primarily serves users in Bangladesh. Due to technical infrastructure requirements, some data may be stored on servers in other countries. In such cases, we ensure that the relevant service providers comply with international data protection standards and that your information is kept secure.
11. Marketing Communications
If you give your consent during account registration, bajji may notify you by email about new bonus offers, promotions, and platform updates. These communications may include marketing messages alongside important service-related information.
You may unsubscribe from marketing emails at any time. Every marketing email will include an option to unsubscribe, or you can change this preference by emailing [email protected] directly.
12. Third-Party Links and Services
The bajji platform integrates services from payment gateways and game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe). These third-party services have their own privacy policies, which can be found on their respective platforms.
bajji is not responsible for the privacy practices of these third-party service providers. We always select trusted and reputable partners, but it is your responsibility to review their individual policies.
13. Policy Changes and Updates
bajji may update this privacy policy from time to time. For any significant changes, we will:
- Publish the updated policy on this page and change the "Last Updated" date
- Notify registered users of important changes by email
- Continued use of the platform after a change is made will be considered as acceptance of the updated policy
We recommend visiting this page regularly to stay up to date with the latest version of the policy.
Privacy Contact
If you have any questions about this privacy policy, concerns about how your information is used, or wish to exercise your rights — bajji's support team is always here for you.
Instant support in Bengali — any time, for any question.
[email protected]
To request access to, correction of, or deletion of your information, please contact us through the channels above.
Read related documents: Terms and Conditions | Responsible Gaming | FAQ